FAQs

Does this ticket include admission to Brookfield Zoo Chicago?

No, you will need to purchase a separate admission ticket to the Zoo either online or onsite before attending the Boo Brunch

Will I get a paper ticket mailed to me?

No, you will show your confirmation to the host when you arrive at the Pavilions.

Is this being held in an outdoor or indoor venue? 

Boo Brunch will take place in our Swan, Bison, and Peacock Pavilions. These spaces are covered, but still outdoors so make sure to dress accordingly. 

What happens if it rains?

Our Boo Brunch will happen rain or shine! Please make sure you are checking the weather and dress appropriately.

What kind of costumes can my family wear?

No guests over 13 are allowed in the Zoo in full-body costumes with their head covered. This is to avoid confusion and for the safety of all guests.

What happens if we are running late?

We will do our best to seat you at a later seating if you are running late. We do ask that you try to arrive on time especially if you have booked the 1pm time slot. 

What if I want multiple groups seated together?

Please contact us at 708-688-8354 so that we can note who you would like to be seated with. Seating for this event is communal and is based upon guest counts.

Who do I contact if I have questions about my reservations?

Please call our Catered Events department at 708-866-8354 or email Jennifer Zaranski at jenniferzaranski@thessagroup.com