FAQs

Does this ticket include admission to Brookfield Zoo Chicago?

Yes, tickets for Dinner with Santa include admission to the Zoo.

Will I get a paper ticket mailed to me?

No, you will show your confirmation to the host when you arrive at the Discovery Center.

Is this being held in an outdoor or indoor venue? 

Dinner with Santa will be held inside the Discovery Center at Brookfield Zoo Chicago. You will have to walk through the zoo to get to the Discovery Center so we ask that you dress warmly, coat racks will be provided. 

What happens if we are running late?

We will do our best to seat you at a later seating if you are running late. We do ask that you try to arrive on time especially if you have booked the earliest seating.

What if I want multiple groups seated together?

Please contact us at 708-688-8354 so that we can note who you would like to be seated with. Seating for this event is communal and is based upon guest counts.

Who do I contact if I have questions about my reservations?

Please call our Catered Events department at 708-866-8354 or email Jennifer Zaranski at jenniferzaranski@thessagroup.com